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#1 Florida Authorized RICOH & Brother Dealer

RDS Reviews

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Afu Gomez
Afu Gomez

I am a small business owner and have been using RDS for about two years now and couldn’t be any happier. Their knowledge and expertise make them By far the best service i received in the industry. Always on time and ready to take care of all our needs promptly and professionally. Highly recommended for any digital printing uses. They have everything for any type of business.




TheDisugised1
TheDisugised1

RDS Team is outstanding! Their easy to use website makes ordering products or requesting a technical support service at your office a breeze. Within the same day if not 24 hours they send a technician to your office and they always fix the problem! One technician, Evelio, is our go to technician. He will answers emails quickly, get to the job site quickly, and he works really well and fast to get you back on track. I highly recommend RDS Team for all of your printing/copying/supplies/technical support needs!




Mario Celsi
Mario Celsi

Would definitely recommend. We use their services for many years now, they have a very nice and quick service team, they show up same day. We have 10 printers they take care of every issue that we might have. they provide us with the toner/ink when needed. Very happy so far.




MENDI RIGGINS
MENDI RIGGINS

I want to let you know that the delivery guy Raidel was excellent. He was very helpful in trying to resolve an issue with a printer that was being delivered. He realized that what I was receiving was not going to work for the size of our business. He did everything possible to ensure that I had what I needed in order to not miss another day of printing. RDS should have more employees with this type of good customer service.




Kim Bari
Kim Bari

We have leased a copier from RDS for over a year. During that time, Larry was always prompt with any maintenance calls we had. Our copier recently went down, RDS was extremely fast with a great replacement! The team of Raidel and Ernie did our installations, they were so efficient! Thanks to everyone that got us up and running, again!




Delilah Harnouss
Delilah Harnouss

My accounting office has been working with RDS for about 3 years. I must say they do a terrific job! Whenever I need anything Evelio always comes to the rescue within a 30 minute window. I strongly recommend this company they’re the best in town!




Doctors Rubinstein
Doctors Rubinstein

It is always a pleasure when Evilio comes to service our machine. He brings service with a smile and takes the time to not only do the job right, but shows us exactly what is going on and give us tips on how to prevent it from occurring again. We are lucky for him and the rest of the RDS team.




Alexander Paez
Alexander Paez

Evelio is always great. I love being able to communicate with him through text. He does a great job walking me through printer issues for issues that I can fix myself, or if he needs to come into the office to fix it himself he is usually here within a few hours of the service call.




LeOndra Ragin
LeOndra Ragin

Working with RDS was the BEST experience that I have had with a copier company in my 20 years as an Admin Professional. I recently came aboard as an Manager at my company, and we desperately needed machines that were cost-effective, user-friendly and would allow us to operate more efficiently and effectively. Mr. Khan listened to our needs and went above and beyond to meet them. The process was quick, easy and a very smooth transition for the staff. Special thanks to you Mr. Gustavo and the RDS Team for providing us with a great product and excellent service!




jcalama
jcalama

The service offered is exceptional, efficient and responsive to the needs of the business. They communicate clearly and effectively. I would happily recommend them to anyone in need of their service!




sarah boivin
sarah boivin

The company that i work for has been using RDS since we opened! As the administrative assistant, all copier related issues are brought to me. With RDS, and specifically our designated technician Larry, it is a breeze getting any issues we run into resolved. Whenever I put in a service call, I hear from Larry within a matter of minutes. He is knowledgeable, helpful, and kind. Thank you Larry and RDS Team for helping our company run more efficiently!




Julio Gutierrez
Julio Gutierrez

RDS provided me with a copy machine and service that I can only describe as first class. They are prompt, courteous and are able to accommodate your needs and your business' needs. Don't buy a copier, call RDS. As a Law Office, I cannot afford to be down with the machine. It copies, scans, faxes, and it does it quickly. I am trying to get it to make us coffee. I have been with RDS for over ten years, since their inception, and I will always work with them. They are a great addition to my team. Ask for Jasmin. She gets things done.



Natalia Sanchez
Natalia Sanchez

Love RDS! Their customer service is topnotch. We have been using them for years now because of their reliability, professionalism & knowledge. Highly recommend!



Tech ARC
Tech ARC

RDS team is a phenomenal service. We ordered our new copy machine and it came immediately. Raidel was the employee who delivered the machine and he was outstanding, very professional and polite. I don't have anything negative to say about him or RDS. Great Service!



Young Israel
Young Israel

RDS team is the best! The service is amazing. My personal tech, Evelio, is the most amazing!!! He is knowledgeable and always shows up so fast to help me with any situation I need him for. Today I am having delivered the third machine that I have leased from RDS and the delivery person Raidel was also great. You would be smart to use RDS for your copy needs!



Jackie Mrachek
Jackie Mrachek

We've been using RDS for the past few years. They are a great company with great customer service. Larry our copier technician is wonderful he is very professional, knowledgeable and polite. Thanks again RDS Team for wonderful customer service.




Visit Miami Beach Welcome Center
Visit Miami Beach Welcome Center

RDS offers wonderful customer service. Everyone is so kind and helpful, and the employees work hard to please us every time. Getting support services to your business is so easy and pleasant.

 

PRINTER / COPIER SOLUTION

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WHY HIRE RDS TEAM?

#1 Florida Authorized Ricoh & Brother Copier Dealer.

It’s challenging to figure out what system makes the most sense for your business. Do you need a copier/printer with all the bells and whistles, or would a more streamlined machine be more appropriate? What about considerations like size, speed, and aesthetics? Will you need to upgrade your office equipment in a couple of years or do you want a printer and copier system that will be able to adapt to your growing business? In our consultation, we’ll evaluate your current digital printing needs and develop a customized and affordable document management plan to meet your business goals and budget.

Our Installation team will set up and configure the unit for its maximum performance. Print, Scan, Fax and all of the Print Management services Each of our technicians is certified for every piece of equipment they support and has a minimum of 5 years experience in office equipment repair, maintenance, and customer service. Plus, our digital solutions sales support team provides expert custom training for your staff at installation so you understand the functionality of your new machine and how to get the most value out of it.

We pride ourselves on extraordinary customer service. We provide regular proactive maintenance to each copier and printer under a service Agreement to minimize any downtime. Our technicians are specialists for the all the machines we install including Ricoh, Toshiba, Copystar, HP and Lexmark . But in the unlikely event your machine can’t be repaired on the spot, we’ll provide a free loaner right away. Our remote diagnostic center can catch concerns before they arise and alert you to any needed printer/copier supplies, parts or upgrades.

Because RDS Team understands that companies often struggle to secure lease financing, we’ve developed an innovative and flexible financing program. Whether you’re a new company with no credit history or a more established company going through a transition, we can help. We provide a variety of short term leasing options that give you the flexibility that you need to adapt and grow. And at RDS Team, we have a solution for every business so even if you have credit issues, we’ll find a way to work with you!